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Privacy Policy

Last Updated: June 2026

1. Who we are

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The Getting Fit Company ("we", "our", "us") is a Community Interest Company registered in England and Wales. We deliver sports, health and wellbeing programmes that improve physical, mental and social fitness within our local communities.

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We are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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As the data controller, we are responsible for deciding how your personal information is collected, used and protected. 

2. Information we collect 

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We may collect and process the following information:

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  • Name, address, telephone number and email address

  • Date of birth, age range or demographic information where relevant to participation

  • Emergency contact details

  • Health or medical information required to ensure safe participation in sessions

  • Booking and payment information

  • Photographs and vide recordings where consent has been provided

  • Information submitted through contact forms, surveys, feedback forms or event registrations

  • Records of communications between you and The Getting Fit Company. 

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When you visit our website, we may also collect limited technical information such as IP address, browser type, device information and website usage data through cookies and analytics tools. 

3. How we use your information

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We use your personal information to:

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  • Deliver and manage our programmes, events and services​

  • Ensure participant safety and provide appropriate support

  • Process booking and payments

  • Communicate important information about sessions, events, cancellations and changes

  • Respond to enquiries and requests

  • Monitor, evaluate and improve our services

  • Produce reports for funders

  • Send newsletters, updates and marketing communications where consent has been provided

  • Meet legal, safeguarding and regulatory requirements.

4. Lawful basis for processing 

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Under UK GDPR, we rely on one or more of the following lawful bases:

  • Contract - Where processing is necessary to provide services you have requested​

  • Consent - Where you have agreed to receive marketing or the use of photographs and videos

  • Legal Obligation - Where we are required to comply with safeguarding, financial or regulatory requirements

5. Sharing your information

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We will never sell your personal information.​

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We may share information with:

  • Employees, volunteers and session leaders where necessary to deliver services safely

  • Funding bodies and partners in anonymised or aggregated form unless additional consent has been required

  • Professional service providers who support our operations including website hosting, booking systems, email services and payment providers

  • Safeguarding agencies, law enforcement or regulatory authorities where required by law or where there is a safeguarding concern 

6. Website services and cookies

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Our website is hosted by Wix. When you use our website, certain information may be processed through Wix's systems to enable the website to function and to help us understand how visitors use our site. 

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Cookies may be used to:

  • Enable essential website functions

  • Improve website performance and user experience

  • Collect anonymous website analytics

You can manage cookie preferences through your browser settings. 

7. Data storage and security 

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We take appriopriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. 

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Information is stored securely using password-protected systems and secure cloud-based services where appropriate.

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We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, safeguarding, accounting and reporting requirements. 

8. Your rights

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Under UK data protection law, you have the right to:

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  • Request access to the personal information we hold about you​

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where appropriate

  • Restrict or object to certain processing activities

  • Withdraw consent at any time where processing is based on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

9. Contact us

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If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

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The Getting Fit Compamy CIC

128 Parker Street

Walsall

WS3 2LF

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Email: shuniece@thegettingfitcompany.co.uk

Telephone: 07849066549

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You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

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